Your health and safety is our highest priority

Things to know before you go

COVID-19 has meant a lot of changes for everyone around the world. We’ve modified dining service for your safety and are asking you to help in a few ways, too!

What can you expect when visiting Chandlery?

  • Masks are required for all staff and guests

  • Dining room has been closed

  • Sanitizing of all high touch surfaces is performed every hour

  • We’ve added floor decals to take the guessing out of social distancing

  • We are enforcing hand washing and station disinfecting protocols every 30 minutes

  • Plexiglass guards have been added to keep you (and our staff) safe

  • Staff temperatures are taken at the beginning of each shift

  • Hand-sanitizer dispensers have been placed throughout the restaurant, and pick up windows

  • Condiments are offered individually

Dining safely & deliciously

In addition to our rigorous existing standards for health and safety, these measures have been developed based on guidance from the Center for Disease Control (CDC), health and sanitation experts from Compass Group’s Coronavirus Response Team, and local health regulations

  • COVID-19-specific training for all staff designed by sanitation experts and updated regularly as new issues emerge.

  • Pre-shift health screenings for employees in alignment with local regulations, which include no-contact temperature scans and daily interview questions.

  • Decision tree and step-by-step action plan for unit managers who have employees who are sick or who may have had contact with someone diagnosed with COVID-19.

  • Employees must wear masks and gloves at all times, with workstations placed a minimum of 6 feet apart.

  • Robust cleaning and sanitation schedules with clearly detailed procedures that meet or exceed all local guidelines and national best practices. This includes frequent disinfection of high-touch surfaces

  • No-touch sanitation stations at entrances.

  • Clear physical distancing and wayfinding signage so guests feel comfortable picking up meals, or dining in our patio.

  • Contactless ordering and payment options, for pickup and delivery.

The health and well-being of our guests is our top priority. Our corporate safety team is continuously monitoring CDC recommendations, updating our guidance as needed, and regularly communicating with our on-site team.